Terms of Sales

Article 1: object

These conditions govern the sales of cosmetic products by the company KANDA ORGANIC COSMETICS - 4, chemin de la sorbonne - 11170 Raissac sur Lampy

Article 2 - Price

The prices of our products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order) and excluding processing and shipping costs. Regarding said shipping costs, refer to the page shipping cost. All orders, whatever their origin, are payable in euros. KANDA ORGANIC COSMETICS reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability. The products remain the property of KANDA ORGANIC COSMETICS until full payment of the price.

Warning: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

Article 3 - Orders and payment

You can order via our website.

Payment for the Order is made only by credit card (CB, VISA, VISA ELECTRON, Mastercard, Maestro) on the secure platform of the Banque Populaire du Sud banking establishment, using the Payplug online collection solution. No banking information concerning the Customer will pass through our site. Only Banque Populaire du Sud has the Customer's confidential information (card number, expiry date, etc.), inaccessible to third parties.

Article 4 - Adherence to the General Conditions of Sale

Any order appearing on the website https://www.kanda-cosmetiques.fr implies acceptance of these General Conditions. Any order confirmation entails your full acceptance of these general conditions of sale, without exception or reservation. All the data provided and the recorded confirmation will constitute proof of the transaction. You declare that you are fully aware of it. The order confirmation will constitute signature and acceptance of the operations carried out.

Article 5 – Withdrawal

In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay a penalty. Returns must be made in their original condition and unopened. In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal. Return costs are the responsibility of the customer. In the event of exercise of the right of withdrawal, the company KANDA ORGANIC COSMETICS will refund the sums paid, within 14 days of notification of your request and via the same means of payment as that used when ordering. You can exercise your right of withdrawal by simple email containing the withdrawal form below completed at contact@kanda-cosmetiques.fr or by registered letter to the following address: 4, chemin de la sorbonne - 11170 Raissac -On-Lampy

Withdrawal form:

To the attention of the company KANDA ORGANIC COSMETICS - 4, chemin de la sorbonne - 11170 Raissac-Sur-Lampy

I/we (*) hereby notify you of my/our (*) withdrawal from the contract relating to the sale of the property ...............

Ordered on (*)/received on (*):

Name of consumer(s):

Address of consumer(s):

Signature of the consumer(s) (only in case of notification of this form on paper):

Date :

(*) Strike out the useless mention.

Article 6 – Delivery

The products are delivered to the delivery address indicated during the ordering process, within a maximum of 15 calendar days from the validation of your order. In principle, we ship orders within 48 hours (working days). In case of late shipment, an email will be sent to you to inform you. The society KANDA ORGANIC COSMETICS cannot therefore be held responsible for late delivery attributable to La Poste.

Article 7 - Liability

The society KANDA ORGANIC COSMETICS can not be held responsible for damage resulting from improper use of the purchased product, the recommendations for use of which appear on the packaging. Likewise, the responsibility of the company KANDA ORGANIC COSMETICS cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses. 

Article 8 - Legal guarantees

The Seller undertakes to provide the Customer with goods or services in accordance with his request.

In any case, the Customer may avail himself, for tangible goods, from the Seller (at the address mentioned in article 11), of the legal guarantee of conformity provided for by the Consumer Code and in particular of the articles :

 - Article L.217-4 of the Consumer Code: " The seller delivers a good in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He also responds to defects of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility.

 - Article L.217-5 of the Consumer Code: "The property is in accordance with the contract:
1. if it is specific to the use usually expected of a similar item and, where applicable:
- if it corresponds to the description given by the seller and has the qualities that the latter presented to the buyer in the form of a sample or model;
- if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2. Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and that the latter has accepted

 - Article L.217-12 of the Consumer Code: "The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.»

The Seller also remains liable for redhibitory defects of the thing under the conditions provided for in articles 1641 to 1648 paragraph 1 of the Civil Code

Article 1641 of the Civil Code: “The seller is bound by the guarantee on account of hidden defects in the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have paid less if he had known them».

Article 1648 paragraph 1 of the Civil Code: “The action resulting from redhibitory defects must be brought by the purchaser, within two years from the discovery of the defect.».

Finally, it is recalled that article L.217-16 of the Consumer Code provides that " when the buyer requests from the seller, during the course of the commercial guarantee which was granted to him during the acquisition or repair of movable property, a restoration covered by the guarantee, any period of immobilization of at least seven days is added to the remaining warranty period. This period runs from the request for intervention by the buyer or the provision for repair of the property in question, if this provision is subsequent to the request for intervention.».

When the Customer acts as a legal guarantee of conformity, he has a period of two years from the delivery of the goods to act. He can choose between the repair or the replacement of the good, subject to the conditions of cost provided for byarticle L. 217-9 of the consumer code. It is exempted from providing proof of the existence of the lack of conformity of the good during the twenty-four months following the delivery of the good. The legal guarantee of conformity applies independently of the commercial guarantee possibly granted. The Customer may decide to implement the guarantee against hidden defects of the thing sold within the meaning of section 1641 of the civil code. In this case, he may choose between rescinding the sale or reducing the sale price in accordance with section 1644 of the civil code.

Article 9 - Applicable law in the event of disputes

The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction. 

Article 10 - Intellectual property

All the elements of the site https://www.kanda-cosmetiques.fr are and remain the intellectual and exclusive property of the company KANDA ORGANIC COSMETICS, as well as the logo KANDA. The brand and its logo are registered with the INPI. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site, whether photographic or textual without citing the source.

Article 11 - Personal data

The society KANDA ORGANIC COSMETICS reserves the right to collect personal information and personal data concerning you. Indeed, they are necessary for the proper management of your order. They can also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment (La Poste for example). This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations. In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data concerning you, directly on the website. More information on the "legal notices" page.

Article 12 - Archiving Proof

The society KANDA ORGANIC COSMETICS will archive order forms and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.